Being a Producer for Endgames means you own your show. It’s your idea, it’s your vision, and it’s your responsibility. You make your show as successful as you can. Here are some tenets.
- Make your show visible on the internet
- Be sure your show is hosted well
- Give performing teams everything they need to succeed
- Run your show so it succeeds
Before Your Show
A note about tech and house management
Producers should no longer need to be trained by Ty, worry about keys, or open the theater. Stage Managers should take care of all of this. If you'd like to do these things, you should talk to Jenn Wild, Max McCal, or Scott Meyer about becoming a stage manager.
The website is powered by a database we built, and you can access it to see and edit shows. We named it delclose because we’re improv nerds. We are responsible for giving you access. Scott currently is the only one who can do that. We use your Google email address for access, so you’ll need to provide that to him. You don’t have a password with us, just with Google.
This site is the Sole Source Of Truth for shows. If something isn’t on delclose, it’s not happening. If a show is on Eventbrite, but not on delclose, it’s not happening. If your show is on delclose, everyone else will think it’s happening. Volunteers use it to track their schedules, and we use it to promote on social media. You have the access to add shows, but this is solely an AD responsibility, so please don’t.
If you ever need to check things quickly, there's one public facing page here that shows all of the shows and volunteers for each night: www.endgamesimprov.com/delclose/static.php
We sell tickets on Eventbrite. You are responsible for updating and maintaining your show’s Eventbrite listing. You can create one event, then keep adding dates to it for as long as it runs. Access is controlled by one email address and password. Producers all use the same one, volunteers have their own. If you haven't ever made an event or extended dates on their it's pretty easy, but many people can train you. Ask Scott or Max. If your show is free, you don’t need to put it on Eventbrite
- Username - email@example.com
- Password - followthefear
You're responsible for keeping your Eventbrite listing up to date, you can keep using the same listing over and over by adding new dates, which means URLs can stay static. Don’t extend Eventbrite any farther than your date on delclose. Limit your Eventbrite tickets to 75 so you don't oversell.
Provide us a picture so we can feature you on the website! The right hand pane listings are pulled from delclose so those are generated automatically, but the banners on the shows page are added manually (usually by Max). We need something in a 2000px by 500px ratio to put up. We’re going to add a black overlay with the title of the show in our font, so it doesn’t even need a title on it. It will link to the Eventbrite page, so don’t keep making new events.
Volunteers all get access to this, so I need your phone number to fill it out with. There are no access controls. Contact list.
Day of Your Show
Most of this is the duty of the stage manager. It's listed here so you can assist if necessary, but a stage manager will be provided for your shows.
Managing volunteers (stage manager)
Volunteers should get information about what they’re expected to do from the volunteer coordinator, but not everyone reads everything, so don’t assume they know what they should do. It’s your job to be sure they’re doing what they need to.
- Check delclose to see who your volunteers are and you can check in with them before the show using the contact list.
- Call time for volunteers is 30 minutes before the start time of the first show they work (45 minutes for Friday nights). If they don’t show up, please let the volunteer coordinator know (firstname.lastname@example.org)
- Volunteers should handle selling tickets, shirts, and checking in presales at the front before shows start.
- During the show they need to stay within earshot of the door in case people need to be let in, but are free to watch the show from the hallway if the lights are off and the door is open in the lobby.
- After the show volunteers should help cleaning up.
Tech booth (stage manager)
Note that if you want someone other than the Stage Manager to run tech, they can. If you'd like training, reach out to Max McCal.
The tech booth needs to be set up for every show. Most of this is covered in Ty’s training, and the handy picture book should get you through the lights set up. There are a couple things that need to happen at each show.
- Set up the projector and run the slides. This is how we advertise classes and keep people coming back.
- Turn the slides off for your show, but they can be turned on for the next one.
- Play house music! It’s nice and keeps the energy up in the audience.
- You can do announcements from the booth over the god mic, but this is up to the producer.
Front lobby (stage manager)
The front lobby is where we keep all the basics you need to run your show. You can unlock the cabinet and get the ticket sales set up in a couple minutes.
- The code for the lock is “TACK”.
- Set up the tablet. It can be used to check people in on Eventbrite, sell them tickets on Square, sell them t-shirts on Square, and it has a quick link to the Static page of delclose. The unlock code is 0318
- Count the cash box out. It should have $200 in it at all times. It’s for change, so if it starts to look like it’s mostly $20 bills, inform Scott and Max.
- T-shirts are in there as well. You can sell these with the Square reader (should be attached to the tablet) for $15. It’s pretty straightforward, but ask around if you have questions. Display a couple t-shirts on the counter so people know we have them!
- You can leave the duty of running your lobby to a volunteer.
Managing teams (producer)
Teams are your responsibility as producer. Make sure they show up on time, get them in the green room and help them with anything they need. Work with a stage manager to let them know when they can expect the show to start. If a team can’t perform on a given night, it’s up to the producer to accommodate. Ultimate responsibility falls on the artistic director, so work with them if this becomes a problem.
The hosts of the show and the style of hosting are up to the producer. Techs in the booth can host with the god mic, or performers can host from the stage, or you can book a specific host just for your show. There are only a couple requirements of things that must be said by every host:
- Mention the website; i.e. “You can find out more about us at endgamesimprov.com”
- Mention the classes; i.e. “If you enjoyed what you saw here tonight, and want to try it yourself, Endgames teaches classes. New ones start almost every week.”
- Mention the other shows; i.e. “We have shows here six nights a week.”
Ending shows on time (stage manager)
We have to run a pretty tight ship to make sure everyone gets enough stage time. Every show should end with 5-10 minutes of passing time between shows. That means an 8pm show needs to let out at 8:50 or so. If you have multiple teams performing, you really need to start on time to give them both a good solid 20-25 minutes.
Shutting down the theater (stage manager)
Stage Managers (or producers in their absence, or any other person approved by Ty in the absence of both) are responsible for shutting the theater down. Even though anyone can run the tech booth, only trained people can shut it down. This means properly closing down the tech booth, handling garbage, cleaning up the seats, stage, and green room, turning off all lights, locking all doors, and ensuring no one is left inside. A checklist can be accessed.
Shutting down the lobby (stage manager)
The front lobby cabinet is for Endgames stuff only, and so we need to shut that down as well. This is a responsibility for the Stage Manager or Producer. They can delegate someone else as well.
- The code for the lock on the cabinet is “TACK”
- Make sure the tablet is plugged in and stowed inside
- Make sure the cash box is stowed inside with $200 in it
- Take all the remaining cash up the stairs and put it in an envelope and then into the box
- Make sure all of our business cards are stowed inside
- Make sure all of our t-shirts are stowed inside
- Be absolutely sure the lock is locked; spin the tumblers and give it a good pull to be sure